Outside Workplace Characteristics and Turnover Intention: A Challenge for HR Managers

Abstract

Private banking sector is one of the most effected sectors facing personnel’s turnover intention and bearing the loss of talented work force. Researchers investigated several factors which pull or push an employee inside or outside the organization. This study is intended to inquire the impact of both dimensions of Work-Family Conflicts (WFC) i.e. the work interface with family & the family interface with work, along with perceived alternative job opportunities (PAJO) on turnover intention (TOI) of banking personnel. This research evaluated the influence of work family conflicts (WFC) and perceived alternative job opportunities (PAJO) on personnel’s turnover (TO) behavior. Results demonstrate that both factors; WFC and PAJO, were found significantly linked with TOI. Private banking sector is facing turnover widely so the need for research specifically in that environment is rising day by day. This research may contribute in making HR (human resource) policies and development of strategies. The results will benefit the managers and HR experts to better understand employees’ needs and intentions and control their behavior. The findings will assist them in reduction of turnover in their organizations. The discoveries will also be beneficial for future studies.